Networking lessons in delivering ‘Software as a Service’---part I

Authors:
David Greschler;Tim Mangan
Affiliations:
Softricity, Canton, MA;Softricity, Canton, MA
Venue:
International Journal of Network Management
Year:
2002

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Abstract

This is a two-part paper. In part I, we describe the origins of Software as a Service (SaaS) and its value proposition to Corporate IT, Service Providers, Independent Software Vendors, and End Users. In part II, we examine the networking lessons learned in researching, building, and running a SaaS service.