The importance of dealing with uncertainty in the evaluation of software engineering methods and tools

Authors:
Gerardo Canfora;Luigi Troiano
Affiliations:
University of Sannio, Palazzo ex Poste, via Traiano - 82100 Benevento, Italy;University of Sannio, Palazzo ex Poste, via Traiano - 82100 Benevento, Italy
Venue:
SEKE '02 Proceedings of the 14th international conference on Software engineering and knowledge engineering
Year:
2002

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Abstract

The correct choice of software tools and methods is a critical success factor to reach and maintain market leadership. A mature approach to estimate the impact and risk of technology adoption is required. This paper underlines the need for dealing with uncertainty to manage correctly the risk of decision-making and proposes a method for evaluating software engineering methods and tools. The method, named Software Engineering Fuzzy Evaluation Method (SEFEM) is centred on a new class of fuzzy aggregators named Ordered Fuzzy Number Weighted Averaging (OFNWA).