The benefits of a long engagement: from contextual design to the co-realisation of work affording artefacts

Authors:
Mark Hartswood;Rob Procter;Roger Slack;James Soutter;Alex Voß;Mark Rouncefield
Affiliations:
School of Informatics University of Edinburgh 2 Buccleuch Place, Edinburgh;School of Informatics University of Edinburgh 2 Buccleuch Place, Edinburgh;School of Informatics University of Edinburgh 2 Buccleuch Place, Edinburgh;School of Informatics University of Edinburgh 2 Buccleuch Place, Edinburgh;School of Informatics University of Edinburgh 2 Buccleuch Place, Edinburgh;University of Lancaster Lancaster, LA1 4YR
Venue:
Proceedings of the second Nordic conference on Human-computer interaction
Year:
2002

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Abstract

This paper critically examines Beyer and Holtzblatt's contextual design methodology. As a way of addressing what we argue are contextual design's limitations, we propose co-realisation, a methodology that calls for a long engagement: i.e., a longitudinal commitment from designers to building a shared practice with users. We illustrate what doing co-realisation means as practice with extracts taken from case studies of two projects.