An intelligent system for document retrieval in distributed office environments
Journal of the American Society for Information Science
Community-based service location
Communications of the ACM
Knowledge Management: Problems, Promises, Realities, and Challenges
IEEE Intelligent Systems
Implicit: an agent-based recommendation system for web search
Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems
An agent-based recommender system to support collaborative web search based on shared user interests
CRIWG'07 Proceedings of the 13th international conference on Groupware: design implementation, and use
Implicit: a multi-agent recommendation system for web search
Autonomous Agents and Multi-Agent Systems
Asknext: An agent protocol for social search
Information Sciences: an International Journal
Agent and multi-agent applications to support distributed communities of practice: a short review
Autonomous Agents and Multi-Agent Systems
Propagation of question waves by means of trust in a social network
FQAS'11 Proceedings of the 9th international conference on Flexible Query Answering Systems
Survey of social search from the perspectives of the village paradigm and online social networks
Journal of Information Science
Question Waves: A multicast query routing algorithm for social search
Information Sciences: an International Journal
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Traditional approaches to knowledge management are essentially limited to document management. However, much knowledge in organizations or communities resides in an informal social network and may be accessed only by asking the right people. This paper describes MARS, a multiagent referral system for knowledge management. MARS assigns a software agent to each user. The agents facilitate their users' interactions and help manage their personal social networks. Moreover, the agents cooperate with one another by giving and taking referrals to help their users find the right parties to contact for a specific knowledge need.