Planning and information foraging theories and their value to the novice technical communicator

Authors:
Lyn F. Gattis
Affiliations:
Oklahoma State University, Stillwater, OK
Venue:
Proceedings of the 20th annual international conference on Computer documentation
Year:
2002

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Abstract

Two complementary cognitive theories help to explain how novice technical communicators learn effective search methods: information foraging theory, a model of information-seeking behavior that combines human-computer interaction with anthropological constructs; and strategic planning theory, a communication model of how humans plan and achieve social goals. The paper includes an extended example of how a new technical communicator might learn to use both models on the job.