The active badge location system
ACM Transactions on Information Systems (TOIS)
Bridging the paper and electronic worlds: the paper user interface
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Communications of the ACM
Knowledge-based metadata extraction from PostScript files
DL '00 Proceedings of the fifth ACM conference on Digital libraries
Communications of the ACM
The Myth of the Paperless Office
The Myth of the Paperless Office
Augmenting Recommender Systems by Embedding Interfaces into Practices
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 3 - Volume 3
Retrofitting collaboration into UIs with aspects
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
End-user privacy in human-computer interaction
Foundations and Trends in Human-Computer Interaction
Proceedings of the 2008 ACM conference on Computer supported cooperative work
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While systems supporting communities of practice in work organizations have been shown to be desirable many, if not all, are decoupled from daily work practices and tools. This hinders a wide collection of data about their activities, because of the additional effort that is required from the users. Therefore a pre-requisite for a system aiming at making visible the community activity is the non-intrusive collection of data about the activities that are carried on in a workplace. We present a range of personal document management services that support the construction of a collective memory of user print activities. We have internally tested the system and verified that it successfully provided personal benefit, thereby ensuring that the system receives sufficient usage for the shared memory to be useful. The system also successfully addressed privacy concerns and effectively provided large data sets about document related activities. Finally it provided information able to trigger new or to reinforce existing informal exchanges in communities of practice at a convenient moment; the print action.