Organizational reconciliation and its implications for organizational decision support systems: a semiotic approach

Authors:
Jonathan Liebenau;G. Harindranath
Affiliations:
Department of Information Systems, London School of Economics, University of London, Houghton Street, London, UK;School of Management, Royal Holloway, University of London, Egham, Surrey, UK
Venue:
Decision Support Systems
Year:
2002

Citing 8
Cited 1

Decision support systems: the next decade

Decision Support Systems
Semantics

Critical issues in information systems research
Organizational decision support systems

International Journal of Man-Machine Studies
The conceptualization and development of organizational decision support systems

Journal of Management Information Systems
Organizational decision support systems: the design and implementation of a data extraction scheme to facilitate model-database communication

Decision Support Systems
Organizational activity support systems

Proceedings of the conference on First specialized conference on decision support systems
Integration of requirements determination and business process re-engineering: a case study of an ambulatory care and diagnostic (ACAD) centre

European Journal of Information Systems
Macro issues in the development of organizational decision support systems

HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences

Improving patient flow in a hospital through dynamic allocation of cardiac diagnostic testing time slots

Decision Support Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

This paper describes the key problems with the core concepts behind ODSS, and provides a critique from a theoretical perspective that draws on organizational theory and semiotics. We argue that any distinction between organizational decision support systems (ODSS) and other related systems such as DSS or group decision support systems (GDSS) should be based on the difference between the characteristics of groups and organizations. Our approach uses characteristics of communication within organizations to model information in order to support organizational level decisions. We illustrate the usefulness of this approach by examining a decision-making problem in the context of a British hospital.