An evaluation of retrieval effectiveness for a full-text document-retrieval system
Communications of the ACM
On the applied use of human memory models: the memory extender personal filing system
International Journal of Man-Machine Studies
Information retrieval: data structures and algorithms
Information retrieval: data structures and algorithms
Information retrieval
Using collaborative filtering to weave an information tapestry
Communications of the ACM - Special issue on information filtering
NetSerf: using semantic knowledge to find Internet information archives
SIGIR '95 Proceedings of the 18th annual international ACM SIGIR conference on Research and development in information retrieval
Human memory models and term association
SIGIR '95 Proceedings of the 18th annual international ACM SIGIR conference on Research and development in information retrieval
BT Technology Journal
CampusWorld and BT‘s on-line education service
BT Technology Journal
Three-dimensional Internet developments
BT Technology Journal
User profiling techniques: a critical review
IRSG'97 Proceedings of the 19th Annual BCS-IRSG conference on Information Retrieval Research
BT Technology Journal
Toward a taxonomy of copresence
Presence: Teleoperators and Virtual Environments
Telepresence: Understanding People as Content
Presence: Teleoperators and Virtual Environments
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Every day millions of people trawl the Internet for information using any one of a dozen or more different search tools. Whether they find what they are looking for may depend not only on their skill, but also on their luck. In the corporate arena, organisations are making increasing amounts of information available via intranets. This paper looks at the limitations of current networked information management technology, in particular, shortcomings in the areas of retrieving, organising and sharing of information, and an information management process which would overcome these problems is described. The representation of a user‘s information needs and interests in a user profile is seen to be central to the process and work in this area, including a novel, non-explicit approach to the representation of profiles is covered. Four information access systems developed at BT Laboratories are discussed and the extent to which these are currently able to support the information management process is considered.