Deployment and support of complex integrated solutions

  • Authors:
  • I. Buxton;S. W J Hodgkiss;G. D. King

  • Affiliations:
  • BT Laboratories, Martlesham Heath, Ipswich, Suffolk, England IP 5 3RE;BT Laboratories, Martlesham Heath, Ipswich, Suffolk, England IP 5 3RE;BT Laboratories, Martlesham Heath, Ipswich, Suffolk, England IP 5 3RE

  • Venue:
  • BT Technology Journal
  • Year:
  • 1997

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Abstract

BT needs to bring new products and services faster into the market-place. Consequently, network and system components must be deployed more rapidly than ever. Successful integration and launch processes demand efficient, effective delivery and commissioning of new components followed by equally efficient day-to-day operational support. This paper discusses the support framework needed to satisfy these demands.