Enterprise application integration from the ground up
Software Development
The Challenges in Building a Carrier-Scale IP Network
BT Technology Journal
| Hi-index | 0.00 |
The operational support systems (OSS) of any major telecommunications operator are the underlying resource for the management and delivery of all its communications services. It is used for handling direct customer interactions (helpdesk, orders, fault handling, billing, etc) and for the processes involved in managing the services and the networks on which they are supported. Many such services and networks are rapidly evolving in the Internet protocol (IP) era with a consequent requirement for radical improvements and streamlining in the design of the OSS. This paper describes some of the challenges faced by BT in the quest to design IP OSS for future operations.