Lead users: a source of novel product concepts
Management Science
Crossing the border: the social and engineering design of computer integrated manufacturing systems
Crossing the border: the social and engineering design of computer integrated manufacturing systems
Usability: turning technologies into tools
Usability: turning technologies into tools
Using video to re-present the user
Communications of the ACM
Activity theory as a potential framework for human-computer interaction research
Context and consciousness
Studying context: a comparison of activity theory, situated action models, and distributed cognition
Context and consciousness
Mundane tool or object of affection?: the rise and fall of the Postal Buddy
Context and consciousness
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
Measurement in action: an activity-theoretical perspective on producer-user interaction
International Journal of Human-Computer Studies - Understanding work and designing artefacts
Activity Theory and Distributed Cognition: Or What Does CSCW Need to DO with Theories?
Computer Supported Cooperative Work
Case Studies of e-Infrastructure Adoption
Social Science Computer Review
The problem of defining values for design: a lack of common ground between industry and academia?
CHI '10 Extended Abstracts on Human Factors in Computing Systems
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This paper analyses the collaborative design ofa high-technology product, a neuromagnetometerused in the analysis of the activity of thehuman cortex. The producer, Neuromag Company istrying to transform the device from a basicresearch instrument into a means of clinicalpractice. This transition is analyzed as asimultaneous evolution of the product,producer-user network and user activities. Thenetwork is analyzed as a network of activitysystems. Each activity has a historicallyformed object and a motive of its own, as wellas a system of cultural means and expertise. Weuse these to explain and understand theinterests and points of view of the actors inrelation to the product and the contradictionsof the producer-user network. It is suggestedthat the emerging user needs of collectiveactors must be analyzed at three levels. At thefirst level, the use value of the product, itscapacity of solving the vital problems andchallenges of developing user activities, ischaracterized. The second-level analysisconcerns the creation and development of thenecessary complementary tools and services thatmake the implementation and use of the productpossible. This task presupposes collaborationbetween several communities of the innovationnetwork. The third level is the situatedpractical use of the product. In ourexperience, it is advantageous that researcherscontribute with their data to a dialogue inwhich the user needs are articulated.