Second generation instructional design (ID2)
Educational Technology
Graphic design for electronic documents and user interfaces
Graphic design for electronic documents and user interfaces
Instructional transaction theory: an introduction
Educational Technology
Electronic performance support systems: how and why to remake the workplace through the strategic application of technology
Usability inspection methods
Designing and developing electronic performance support systems
Designing and developing electronic performance support systems
Human-Computer Interaction
Triangulating communication design: emerging models for theory and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Multidisciplinarity and 21st century communication design
Proceedings of the 27th ACM international conference on Design of communication
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Cognitive engineering has led to a consideration of the capabilities and limitations of users in relation to the products of system design. However, there has not been a similar recognition of human limitations in the process of design. One way to improve the products of system design is by making improvements in the process of design and, in particular, by addressing the limitations of designers through scaffolding with the technology that is the object of design. To do this we need to identify what we know about the process of designing for computer‐mediated learning systems, and to build an understanding of how the design process might benefit from cognitive strategies and computer technology. Here we survey various approaches to support the design process, in order to identify approaches and opportunities that may inform both fields. Specific suggestions include heuristics for design, and scaffolding the design process through support tools. © IFIP, published by Kluwer Academic Publishers