The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
SAP R/3 business blueprint: understanding the business process reference model
SAP R/3 business blueprint: understanding the business process reference model
A framework for reusable reference process building blocks
ACM SIGGROUP Bulletin - Special issue: enterprise modelling: case studies and business process re-engineering
Workflow handbook 1997
Process reverse engineering for BPR: a form-based approach
Information and Management
Aris-Business Process Modeling
Aris-Business Process Modeling
New Tools for New Times: The Workflow Paradigm
New Tools for New Times: The Workflow Paradigm
Workflow Management Systems for Process Organizations
Workflow Management Systems for Process Organizations
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Business process integration as a solution to the implementation of supply chain management systems
Information and Management
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The reuse of business-process and information specifications can reduce the cost of business design by helping to alleviate bottlenecks in the development of workflow systems. Using a new concept we call “workflow design pattern”, we create a library of standard business-process and information specifications to be used as “workflow business template”. Business design and system design are done by customizing the standard specifications. New support tools are used to implement the design result. By using this proposed method, the cost of system development can be reduced.