Object-oriented modeling and design
Object-oriented modeling and design
Design patterns: elements of reusable object-oriented software
Design patterns: elements of reusable object-oriented software
The lean communications provider: surviving the shakeout through service management excellence
The lean communications provider: surviving the shakeout through service management excellence
UML toolkit
CORBA design patterns
Management of Telecommunication Systems and Services: Modelling and Implementing TMN-Based Multi-Domain Management
TINA and the Software Infrastructure of the TelecomNetwork of the Future
Journal of Network and Systems Management
Experiences in Multi-domain Management Service Development
IS&N '95 Proceedings of the Third International Conference on Intelligence in Broadband Services and Networks: Bringing Telecommunication Services to the People
A Methodology for Developing Integrated Multi-domain Service Management Systems
IS&N '97 Proceedings of the Fourth International Conference on Intelligence and Services in Networks: Technology for Cooperative Competition
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As service management systems are deployed in an open service market environment, the pressures on their developers to shorten development times and improve the flexibility of systems will increase. Component reuse may help in alleviating some of these pressures; however, while object-oriented reuse is used in the definition of interfaces for management systems, the systematic application of reuse to the systems' internal design is not well established. This paper examines some of the approaches applicable to service management system development from the Telecommunications, Distributed Systems, Internet and Software Engineering fields. Experience in applying some of these approaches is presented, and based on this, refined approaches to service management system development are discussed.