Analysis of polling systems
Separable routing: a scheme for state-dependent routing of circuit switched telephone traffic
Annals of Operations Research - Special issue on stochastic modeling of telecommunication systems
Assigning a single server to inhomogeneous queues with switching costs
Theoretical Computer Science
Neuro-Dynamic Programming
Value iteration and optimization of multiclass queueing networks
Queueing Systems: Theory and Applications
ON DEVIATION MATRICES FOR BIRTH–DEATH PROCESSES
Probability in the Engineering and Informational Sciences
An Explicit Solution for the Value Function of a Priority Queue
Queueing Systems: Theory and Applications
Dynamic routing policies for multiskill call centers
Probability in the Engineering and Informational Sciences
Controlled jump Markov processes with local transitions and their fluid approximation
WSEAS Transactions on Systems and Control
NBiS'07 Proceedings of the 1st international conference on Network-based information systems
On the optimal control of a two-queue polling model
Operations Research Letters
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We give a closed-form expression for the discounted weighted queue length and switching costs of a two-class single-server queueing model under a preemptive priority rule. These expressions are used to do a single step of policy iteration in a polling model with a dynamically controlled switching rule, starting from the preemptive priority rule. Numerical experiments show that this leads to a policy that performs well.