Managing a trois: a study of a multi-user drawing tool in distributed design work
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Portholes: supporting awareness in a distributed work group
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Montage: providing teleproximity for distributed groups
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Informal workplace communication: what is it like and how might we support it?
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
FreeWalk: supporting casual meetings in a network
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
Supporting social navigation on the World Wide Web
International Journal of Human-Computer Studies - Special issue: innovative applications of the World Wide Web
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
PeopleGarden: creating data portraits for users
Proceedings of the 12th annual ACM symposium on User interface software and technology
Intermediaries: an approach to manipulating information streams
IBM Systems Journal
Social translucence: an approach to designing systems that support social processes
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
From pattern to practice: Evaluation of a design pattern fostering trust in virtual teams
Computers in Human Behavior
International Journal of Human-Computer Studies
International Journal of Information Technology Project Management
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One of the goals of my work is to build Web spaces that promote collaborative activities among people who meet in online environments. In this endeavor, conventional concepts of awareness that stress presence and activity information are critical to informing the design of environments to support interactions among strangers. Knowing that people are around and what they are doing helps set the stage for social interaction. However, the task confronting strangers is to identify the "right" people to interact with. By this I mean, the ones who have the skills, knowledge, interests and motivation to provide value to the other party. Systems that are informed by current concepts of awareness do not help an individual address the selection question.In this position paper, I argue that the current concepts of awareness need to be extended to provide descriptive information about people to support the selection task. The descriptive information is of two types: dynamic and static. Static information is a priori collected characterizations of a person. Such descriptions might include a person's skills, interests, goals and any other data that would enable others to judge whether an interaction with a specific purpose might be of interest. Dynamic data is emergent. It is based on observation of a person's activities and is the by-product of such activity. Participants can use data from these two sources to select people with whom to interact and to guide their interactions.I am applying these notions to a system called ePlace with which I have been working for the past year. ePlace is a 2-D visualization environment that provides visitors to a Web site with awareness of other visitors to that site. It does this through the use of an abstract graphical representation of people and activities [for a detailed description see 8].