What is coordination theory and how can it help design cooperative work systems?
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Data sharing using a common data architecture
Data sharing using a common data architecture
Understanding complex coordination processes in health care
Scandinavian Journal of Information Systems
Constructing common information spaces
ECSCW'97 Proceedings of the fifth conference on European Conference on Computer-Supported Cooperative Work
Keeping artifacts alive: towards a knowledge management system
CompSysTech '09 Proceedings of the International Conference on Computer Systems and Technologies and Workshop for PhD Students in Computing
The multidisciplinary design group in Vienna
Proceedings of the ACM 2011 conference on Computer supported cooperative work
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This paper describes a coordination model for collaborative work. The model called “Coordinated Work Environment”, utilizes an assembly of several organization units with specific goals and structure, populated by actors, work practices, and artifacts. Coordination work is defined by interdependencies existing in work practices, which can be prerequisite, simultaneous, or by means of sharing of resources. Coordination between communities of practice is established through interactions between them by using artifacts from object worlds. Interactions are of different kinds: interactions for action, possibilities, clarification, and orientation. The paper is based both on several ethnographic studies carried out in radiology departments in Austria, Denmark, and Sweden, and on analysis and assessment of computer systems (picture archiving and communication systems, radiology, and hospital information systems) and artifacts used to support communication, coordination, and collaboration in radiographic health care. It describes the elements of a coordinated work environment in detail by illustrating some practical examples from radiology work.