User Needs for Services in UMTS

  • Authors:
  • Ole M. Lauridsen;Anand R. Prasad

  • Affiliations:
  • NetTest A/S, Kjaerbovaenge 76, DK-3520 Farum, Denmark E-mail: Ole_ml@post3.tele.dk;NTT DoCoMo Euro-Labs, Germany E-mail: prasad@docomolab–euro.com

  • Venue:
  • Wireless Personal Communications: An International Journal
  • Year:
  • 2002

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Abstract

The business cases for the emerging Universal Mobile Terrestrial System (UMTS) networks can only be fulfilled if the present voice revenues are expanded by another similar revenue stream, from a group of services called ``non voice'' or ``data services'', often interpreted by experts as Streaming Video Services (SVS). The Japanese i-mode and the Philippines' success with SMS based services, demonstrates it is possible, but it is also a question of different cultures.The widespread interest world wide in introducing General Packet Radio System (GPRS), reflects mobile operators strong interest in understanding two basic questions: What are user needs for services, expressed in terms of services- and derived technical specifications? In this paper we will try to answer these questions based on lessons that can be learnt from i-mode.