Managing the software process
CASE: a testbed for modeling, measurement and management
Communications of the ACM
Communications of the ACM - Special issue on analysis and modeling in software development
SIGDOC '92 Proceedings of the 10th annual international conference on Systems documentation
Integrating total quality management with software engineering education
ACM SIGCSE Bulletin
ACM SIGSOFT Software Engineering Notes
Software system documentation process maturity model
CSC '93 Proceedings of the 1993 ACM conference on Computer science
Managing CASE introduction: beyond software process maturity
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
Schlumberger's Software Improvement Program
IEEE Transactions on Software Engineering
Software project reporting: management, measurement, and process improvement
TRI-Ada '94 Proceedings of the conference on TRI-Ada '94
A systematic survey of CMM experience and results
Proceedings of the 18th international conference on Software engineering
The quality approach: is it delivering?
Communications of the ACM
Software quality and the Capability Maturity Model
Communications of the ACM
Software improvements in an international company
ICSE '93 Proceedings of the 15th international conference on Software Engineering
Reliable software and communication: software quality, reliability, and safety
ICSE '93 Proceedings of the 15th international conference on Software Engineering
Application of statistical process control to the software process
WADAS '92 Proceedings of the ninth Washington Ada symposium on Ada: Empowering software users and developers
Software process improvement experience in the DP/MIS function: experience report
ICSE '94 Proceedings of the 16th international conference on Software engineering
Doing quality work: the role of software process definition in the computer science curriculum
SIGCSE '97 Proceedings of the twenty-eighth SIGCSE technical symposium on Computer science education
Progress, obstacles, and opportunities in software engineering economics
Communications of the ACM
Analyzing effects of cost estimation accuracy on quality and productivity
Proceedings of the 20th international conference on Software engineering
Validating the ISO/IEC 15504 Measure of Software Requirements Analysis Process Capability
IEEE Transactions on Software Engineering
Situated assessment of problems in software development
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
The role of software processes and communication in offshore software development
Communications of the ACM - Supporting community and building social capital
Three Process Perspectives: Organizations, Teams, and People
Annals of Software Engineering
Software Process Models and Project Performance
Information Systems Frontiers
Reliability Measurement: From Theory to Practice
IEEE Software
Capability Maturity Model, Version 1.1
IEEE Software
Quantifying the Effects on Effort of Process Improvement
IEEE Software
IEEE Transactions on Software Engineering
IEEE Transactions on Knowledge and Data Engineering
A Study on the Requirements Review Process in Software Development: Problems and Solutions
COMPSAC '97 Proceedings of the 21st International Computer Software and Applications Conference
Starting Improvement of Requirements Engineering Processes: An Experience Report
PROFES '01 Proceedings of the Third International Conference on Product Focused Software Process Improvement
CASCON '94 Proceedings of the 1994 conference of the Centre for Advanced Studies on Collaborative research
Looking for the human factors in software quality management
SEEP '96 Proceedings of the 1996 International Conference on Software Engineering: Education and Practice (SE:EP '96)
A quantitative and qualitative analysis of factors affecting software processes
Journal of Systems and Software
Technologies & methodologies for evaluating information technology in business
The IBM-McGill project on software process
CASCON '91 Proceedings of the 1991 conference of the Centre for Advanced Studies on Collaborative research
Information and Management
A maturity model for the implementation of software process improvement: an empirical study
Journal of Systems and Software - Special issue: The new context for software engineering education and training
Requirements Engineering and Downstream Software Development: Findings from a Case Study
Empirical Software Engineering
An Empirical Investigation of the Key Factors for Success in Software Process Improvement
IEEE Transactions on Software Engineering
Managing Change in Software Process Improvement
IEEE Software
Software processes and project performance
Journal of Management Information Systems - Special section: Information technology and its organizational impact
Information and Software Technology
Investigating software process in practice: A grounded theory perspective
Journal of Systems and Software
Information and Software Technology
Negotiation Constellations --- Method Selection Framework for Requirements Negotiation
REFSQ '08 Proceedings of the 14th international conference on Requirements Engineering: Foundation for Software Quality
Software Process Tailoring: An Empirical Investigation
Journal of Management Information Systems
Assessment methodology for software process improvement in small organizations
Information and Software Technology
Assessing PSP effect in training disciplined software development: A Plan-Track-Review model
Information and Software Technology
Aggregation of experiences in experience factories into software patterns
ACM SIGSOFT Software Engineering Notes
Software process improvement: a road to success
PROFES'06 Proceedings of the 7th international conference on Product-Focused Software Process Improvement
Requirements engineering processes improvement: a systematic view
SPW'05 Proceedings of the 2005 international conference on Unifying the Software Process Spectrum
The rosetta stone methodology – a benefits driven approach to software process improvement
PROFES'10 Proceedings of the 11th international conference on Product-Focused Software Process Improvement
Prescription, description, reflection: the shape of the software process improvement field
International Journal of Information Management: The Journal for Information Professionals
Using practice outcome areas to understand perceived value of CMMI specific practices for SMEs
EuroSPI'07 Proceedings of the 14th European conference on Software Process Improvement
Tacit knowledge formalization to support the adoption process of software quality models
IUKM'13 Proceedings of the 2013 international conference on Integrated Uncertainty in Knowledge Modelling and Decision Making
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In 1987 and 1990, the Software Engineering Institute conducted process assessments of the Software Engineering Division (SED) of Hughes Aircraft in Fullerton, CA. The first assessment found the SED to be a level two organization, based on the SEI's process-maturity scale of one to five, where one is worst and five is best. The first assessment identified the strengths and weaknesses of the SED, and the SEI made recommendations for process improvement. Hughes then established and implemented an action plan in accordance with these recommendations. The second assessment found the SEP to be a strong level three organization. The authors outline the assessment method used, the findings and recommendations from the initial assessment, the actions taken by Hughes, the lessons learned, and the business and product consequences.