Elements of a Process-Improvement Program

Authors:
IEEE Software Staff
Affiliations:
-
Venue:
IEEE Software
Year:
1992

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Abstract

Increased competition is forcing more software organizations to improve their processes. Along with pressure for improvement comes a demand for a cost-benefit analysis of the investment. A process-improvement program which Raytheon put in place is described. The results of a quantitative analysis involving six major projects over three years are presented. It is shown that rework costs have substantially decreased since the process-improvement program was started