Decision making: a missing facet of effective documentation
SIGDOC '96 Proceedings of the 14th annual international conference on Systems documentation: Marshaling new technological forces: building a corporate, academic, and user-oriented triangle
| Hi-index | 0.00 |
Application-learning problems are a perennial design challenge. This persistent help-seeking behavior is forcing designers to wonder if any technologies for designing interactive help will satisfy the user as much as asking a real person. In addition to hypermedia applications, the paper considers several technologies explored as help systems. These technologies can easily provide a knowledgeable apprentice to help users accomplish their tasks, but they do pose challenges for interface design