Software project management: the manager's view
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Towards a value-based approach in software engineering
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The rosetta stone methodology – a benefits driven approach to software process improvement
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Negotiations on project costs and delivery dates between the developers of software and the managers who request it are often difficult. The authors suggest an approach for establishing peace between software engineers and their customers. They argue that a few commonsense steps, coupled with historical data, can help every software team solve the cost estimation problem and, as a consequence, establish an environment in which both parties win