Facilitating Communication

  • Authors:
  • Patricia L. Ferdinandi

  • Affiliations:
  • -

  • Venue:
  • IEEE Software
  • Year:
  • 1998

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Abstract

How often have you felt that the person you were talking to was speaking another language? How often have others seemed bewildered when you described something? We may attribute this to technical jargon or new terminology, but the problem more likely stems from basic communication failure. Since effective communication is essential to a project's success, learning to communicate successfully should be a top priority for anyone in a technical field. The author discusses the Myers-Briggs Temperament Indicator (MBTI) which can help us understand how natural preferences for gathering information and making decisions shape communication styles. All personalities have value in every organization. Building and maintaining information systems requires many distinct and specialized skills and roles, and each tends to attract a certain personality. To create a comfortable setting for all personality types, you must foster good communication among them