Website design from the trenches
CHI 98 Cconference Summary on Human Factors in Computing Systems
The Design of Banking Websites: Lessons from Iterative Design
APCHI '98 Proceedings of the Third Asian Pacific Computer and Human Interaction
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This tutorial presents a practical approach to applying usability methods to website design. Website projects are usually done on tight schedules, with limited resources, and without a well-defined approach for achieving usability. For many developers it's easy to dismiss usability methods as an unnecessary overhead cost. We demonstrate how usability methods can be integrated efficiently and effectively into each stage of the website design process. Employing this process, and by using forms, checklists, and other tools to improve communication and workflow, website projects can be managed successfully achieving a highly-usable product.