Novel user interface technologies and conversational user interfaces for information appliances

  • Authors:
  • Norbert Gerfelder;Ulrike Spierling;Wolfgang Müller

  • Affiliations:
  • Computer Graphics Center (ZGDV), Darmstadt, GERMANY;Computer Graphics Center (ZGDV), Darmstadt, GERMANY;Darmstadt University of Technology, Darmstadt, GERMANY

  • Venue:
  • CHI '00 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2000

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Abstract

The metaphor of a 'desktop' as a user interface was useful for the migration from mainframe applications to personal computers. But it must be re-evaluated when thinking about new concepts and implementations of user interfaces for modern working and home environments, especially mobile applications. The departure from tools that enable the user to directly manipulate content towards intelligent agent-based applications suggests a shift of paradigms. We propose a new generation of user interfaces extending the widely accepted WIMP metaphor by anthropomorphous user interface agents, conversational user interface elements, the inclusion of mobile information appliances, and appropriate multimodal interaction techniques. Initial prototype systems following this line have been successfully developed. In strategic projects with alliances of research and industry, these technologies will be further advanced into first products in the areas of mobile multimedia offices and electronic multimedia service and operation assistants.