Social navigation research agenda

  • Authors:
  • Andreas Dieberger;Kristina Höök;Martin Svensson;Peter Lönnqvist

  • Affiliations:
  • IBM Almaden Research Center, San Jose, CA;HUMLE, Swedish Institute for Computer Science, Kista, Sweden;HUMLE, Swedish Institute for Computer Science, Kista, Sweden;HUMLE, Swedish Institute for Computer Science, Kista, Sweden

  • Venue:
  • CHI '01 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2001

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Abstract

Social navigation (SN) emerged as a marriage between one-user-one-system scenarios and CSCW. It is a design approach based on either visualizing traces of other users' activities or on direct or indirect communication between users, with the goal to facilitate locating and evaluating information. Social Navigation has wide-ranging benefits, from social filtering over improving trust in eCommerce all the way to improving the user experience in general. However, as it is a new field many design issues are not properly researched yet. In this paper we outline a possible research agenda for the social navigation field, pointing out areas of social navigation in need of research initiatives.