A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
A study in responsiveness in spoken dialog
International Journal of Human-Computer Studies
The validity of the stimulated retrospective think-aloud method as measured by eye tracking
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cueing retrospective verbal reports in usability testing through eye-movement replay
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
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This test of rating scale use showed that there were significant differences between questionnaire ratings when users were asked to rate task ease and enjoyment during task execution (Concurrent) vs. after task completion (Post-Task). Results suggest that users' Post-Task ratings may not accurately reflect their actual task experience. Results also suggested that there are qualitative differences between user verbal protocols between the Concurrent and Post-Task groups. Implications for use of test ratings scales are discussed.