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Communications of the ACM
The evolution of user behavior in a computerized conferencing system
Communications of the ACM
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Computer-Mediated Communication Systems: Status and Evaluation
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Towards Human Centered Ambient Intelligence
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Workflow management systems for process organisations
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In this paper we discuss and elaborate on the conceptual requirements as well as the tools of the General AMIGO Model for group communication. The special features of the model are examined with particular reference to the social and ethical implications in the communication process. The applicability of the AMIGO Model is demonstrated by examples, and we give indications of further work to refine and advance the model.