Understanding computers and cognition
Understanding computers and cognition
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Designing organizational interfaces
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Supporting collaboration in notecards
CSCW '86 Proceedings of the 1986 ACM conference on Computer-supported cooperative work
An annotated bibliography of computer supported cooperative work
ACM SIGCHI Bulletin - Special issue: Computer supported cooperative work
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A major challenge facing a business manager is to achieve a sustainable level of success, which in turn means being able to sustainably master the complexity with which s/he must deal. Information technology providers must understand the relationships between the levels of complexity with which managers deal, the value of information at each level, and the resulting information system requirements. In this paper we describe a theoretical framework which sheds some light on these relationships, and describe a real-life experiment in using advanced information technology to support strategic business unit management within a large corporation.