Characteristics of internet users and their privacy concerns: a comparative study between China and the United States

  • Authors:
  • Yue "Jeff" Zhang;Jim Q. Chen;Kuang-Wei Wen

  • Affiliations:
  • Department of Accounting and Information Systems, California State University-Northridge, 18111 Nordhoff Street, Northridge, CA;Department of BCIS, St. Cloud State University, St. Cloud, MN;Department of Information Systems, University of Wisconsin-La Crosse, La Crosse, WI

  • Venue:
  • Journal of Internet Commerce
  • Year:
  • 2002

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Abstract

Concern about the privacy of online consumers is a global issue. Given the global nature of the Internet, companies planning and implementing e-commerce must understand the differences in privacy concerns of consumers in different cultures with different social/economic contexts to become effective in business. Motivated by this need, this study analyzes and compares the privacy concerns of online consumers in China and the United States, identifies major factors related to these concerns, and discusses the cultural/social/economic backgrounds of the related phenomena found in the study.