Software quality and the Capability Maturity Model
Communications of the ACM
The Benchmarking Process: One Team's Experience
IEEE Software
Proceedings of the 28th international conference on Software engineering
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In effective promotion of SPI (Software Process Improvement) activities in a large-scale organization, it is necessary to establish an organizational structure and a deployment method for promotion, develop training courses and support tools, etc. In order to promote the SPI activities throughout Toshiba group, we organized an SPI promotion project in April 2000. This paper discusses the problems encountered in the promotion of SPI activities and presents the solution to those problems. Moreover, the actual results are explained. As a result, it was found that the solution we developed can be used to effectively promote SPI activities. Further, some development departments reached a higher maturity level more quickly than envisaged in the CMU/SEI maturity profile.