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Software process improvement is often defined and framed by general maturity models such as CMM or SPICE. Those models are applicable over a wide range of companies and contexts. However, specific experiences can make important contributions of a different kind to process improvement. It may not be obvious, though, how experience-based elements can be effectively integrated into software process improvement activities. At DaimlerChrysler, we have applied experience-based concepts to software process improvement for a number of years. During that time, we learned many lessons about experience-based PI approaches that were more or less successful. In this paper, a number of areas are described in which experiences can be highly advantageous to use. The exploitation of experiences is deeply ingrained into PI activities and goes beyond experience package writing and publishing in a database or a web-tool. Risk management is used as process improvement example from practice.