A heuristics-based approach to reverse engineering of electronic services
Information and Software Technology
Semantic technologies in electronic government
Proceedings of the 2nd international conference on Theory and practice of electronic governance
Collaborative knowledge management and ontologies the ONTO-LOGGING platform
KMGov'03 Proceedings of the 4th IFIP international working conference on Knowledge management in electronic government
Semantic portal for legislative information
EGOV'06 Proceedings of the 5th international conference on Electronic Government
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Public transaction services (such as e-forms) although perceived the future of e-government have not yet realised their full potential. E-forms have a significant role in e-government, as they are the basis for implementing most of the twenty public services that all member states have to provide to their citizens and businesses. The aim of the SmartGov project is to specify, develop, deploy and evaluate a knowledge-based platform to assist public sector employees to generate online transaction services by simplifying their development, maintenance and integration with already installed IT systems. This platform will be evaluated in two European countries (in one Ministry and one Local Authority). This paper outlines key issues in the development of the SmartGov system platform.