Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Guest Editor's Introduction: Knowledge-Management Systems-Converting and Connecting
IEEE Intelligent Systems
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This paper investigates some of the relationships between reengineering and knowledge management, with particular emphasis on sequencing relationships between reengineering and knowledge management. This is done using four basic approaches. First the paper explores how some knowledge management computing artifacts can be reengineered. Second, the paper traces the interaction between reengineering and knowledge management in typical organizational projects, illustrating the importance of sequence, and extending the results with a real world example. Third, the impact of reengineering on ontologies and knowledge bases is briefly reviewed. Fourth, issues that differentiate reengineering knowledge management systems and typical transaction processing flows are analyzed. Finally, simultaneous reengineering and knowledge management are investigated.