A spiral model of software development and enhancement
ACM SIGSOFT Software Engineering Notes
The PIOCO model for information systems design
MIS Quarterly
Information Systems Design Methodologies; A Comparative Review: Proceedings of the IFIP WG 8.1 Working Conference on Comparative Review of Information Systems Design Methodologies, Noordwijkerhout, the Netherlands, 10-14 May 1982
Information Systems Development: A Systematic Approach
Information Systems Development: A Systematic Approach
Participative Approach to Computer Systems Design: A Case Study of the Introduction of a New Computer System
Real-time decision making (panel)
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Many complex software-intensive systems are being developed today. When developing complex systems, operations and support development must form a third complementary component of system development, along with hardware and software development. This paper proposes four key components of operations and support development which are needed for successful design of real-time, decision support computer-human interaction.