A structured approach to designing human-computer dialogues
International Journal of Man-Machine Studies
A survey of three dialogue models
ACM Transactions on Graphics (TOG)
CHI '87 Proceedings of the SIGCHI/GI Conference on Human Factors in Computing Systems and Graphics Interface
PASCAL user manual and report
An approach for assessing tools for designing dialog structures: a study of the dialog charts
An approach for assessing tools for designing dialog structures: a study of the dialog charts
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The conceptual design of user interfaces focuses on the specification of the structure of the dialog, independent of any particular implementation approach. The intensifying discussion of conceptual dialog models is an inevitable result of the recent consolidation of a dialog management paradigm. This paradigm partitions a system/user dialog into three generic functions: the processing of syntax, the processing of control and the processing of the applications (Figure 1-1). This conceptualization essentially underlies a wide array of contemporary dialog models, expressed in various terminologies. The control processor maintains and enforces the dialog structure, practically defining the set of permissible dialogs, keeping track of the sequencing of user-system activities and maintaining the contextual information about the interaction.