Software Agents for Electronic Business: Opportunities and Challenges

  • Authors:
  • Jörg P. Müller;Bernhard Bauer;Michael Berger

  • Affiliations:
  • -;-;-

  • Venue:
  • Proceedings of the 9th ECCAI-ACAI/EASSS 2001, AEMAS 2001, HoloMAS 2001 on Multi-Agent-Systems and Applications II-Selected Revised Papers
  • Year:
  • 2002

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Abstract

Electronic business (eBusiness) is one of the main global drivers of information technology. In this paper, we investigate how eBusiness can benefit from methods, components and solutions based on software agent technology. We give an overview of the current electronic business mainstreams and outline a number of important the challenges eBusiness has to tackle. We then describe how agent technology can be applied to in eBusiness to resolve some of these challenges. We discuss related work and the need for integration of any agent technologies into existing eBusiness landscapes and infrastructures. We describe the opportunities for agent technology in this area. In addition risks and areas of future work are discussed.