Building natural language generation systems
Building natural language generation systems
Generating Grammatical and Lexical Anaphora in Assembly Instructional Texts
EWNLG '93 Selected papers from the Fourth European Workshop on Trends in Natural Language Generation, An Artificial Intelligence Perspective
Message classification in the call center
ANLC '00 Proceedings of the sixth conference on Applied natural language processing
Evaluating and comparing three text-production techniques
COLING '96 Proceedings of the 16th conference on Computational linguistics - Volume 1
Mitre-Bedford: description of the Alembic system as used for MUC-5
MUC5 '93 Proceedings of the 5th conference on Message understanding
SRI: description of the JV-FASTUS system used for MUC-5
MUC5 '93 Proceedings of the 5th conference on Message understanding
FACILE: classifying texts integrating pattern matching and information extraction
IJCAI'99 Proceedings of the 16th international joint conference on Artificial intelligence - Volume 2
Classification of Email Queries by Topic: Approach Based on Hierarchically Structured Subject Domain
IDEAL '02 Proceedings of the Third International Conference on Intelligent Data Engineering and Automated Learning
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This paper discusses the use of information extraction and natural language generation in the design of an automated e-mail answering system.We analyse short free-form texts and generating a customised and linguistically-motivated answer to frequently asked questions. We describe the approach and the design of a system currently being developed to answer e-mail in French regarding printer-related questions addressed to the technical support staff of our computer science department.