A usability study of short message service on middle-aged users
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Leveraging the context of use in designing networked services
interactions - Gadgets '06
Middle-aged users' experience of short message service
AUIC '06 Proceedings of the 7th Australasian User interface conference - Volume 50
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User-centered design for mobile devices and services is becoming increasingly difficult. Not only do the devices have inherent usability constraints and widely divergent characteristics, but also the mere mobile context of use presents an array of design challenges. Besides challenges, the mobile context of use also offers opportunities for truly helping people accomplishing their goals more effectively. In this paper we discuss the value of understanding the mobile context of use and propose a structured approach to improve the design of, what is ultimately an user's "ecosystem of connected terminals".