Object-oriented software engineering
Object-oriented software engineering
Inquiry-Based Requirements Analysis
IEEE Software
Requirements engineering
Supporting Scenario-Based Requirements Engineering
IEEE Transactions on Software Engineering
Requirements Engineering: A Good Practice Guide
Requirements Engineering: A Good Practice Guide
Generalizing Claims and Reuse of HCI Knowledge
HCI '98 Proceedings of HCI on People and Computers XIII
Analysing Requirements to Inform Design
HCI '98 Proceedings of HCI on People and Computers XIII
EMM/ODP: A methodology for federated and distributed systems
Proceedings of the IFIP WG8.1 Working Conference on Methods and Associated Tools for the Information Systems Life Cycle
Structured Analysis and System Specification
Structured Analysis and System Specification
Towards a Catalogue of Patterns for Defining Metrics over i* Models
CAiSE '08 Proceedings of the 20th international conference on Advanced Information Systems Engineering
A Method for the Definition of Metrics over i* Models
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
Towards interoperability of i* models using iStarML
Computer Standards & Interfaces
On the quantitative analysis of agent-oriented models
CAiSE'06 Proceedings of the 18th international conference on Advanced Information Systems Engineering
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Few methods address analysis of socio-technical system requirements. This paper describes a method for analysing dependencies between computer systems and users/stakeholders in the operational environment. Domain scenarios describing the system and its context are used to create an environment model based on the i* notation. A method is proposed to define business organisational relationships, according to the coupling between agents determined by types of event flows between them, and secondly, by operationalising transaction cost theory to obtain an a priori view of relationships according to the market context for a client and supplier. Coupling metrics are applied to assess the degree of dependencies between the system and the users. High-level requirements are suggested to deal with different types of organisational design. The method is illustrated with a case study of a service engineer support system.