Intelligent software agents
Seven good reasons for mobile agents
Communications of the ACM
Multi-Agent Systems: An Introduction to Distributed Artificial Intelligence
Multi-Agent Systems: An Introduction to Distributed Artificial Intelligence
Software Engineering with Agents: Pitfalls and Pratfalls
IEEE Internet Computing
A Business Model for Charging and Accounting of Internet Services
EC-WEB '00 Proceedings of the First International Conference on Electronic Commerce and Web Technologies
Internet Service Delivery Control with Mobile Code
SMARTNET '00 Proceedings of the IFIP TC6 WG6.7 Sixth International Conference on Intelligence in Networks: Telecommunication Network Intelligence
A Model for Value-Added Internet Service Provisioning
I3E '01 Proceedings of the IFIP Conference on Towards The E-Society: E-Commerce, E-Business, E-Government
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Within the past few years, the variety of real-time multimedia streaming services on the Internet has grown steadily. Performance of streaming services is very sensitive to traffic congestion and results very often in poor service quality on today's best effort Internet. Reasons include the lack of any traffic prioritization mechanisms on the network level and its dependence on the cooperation of several Internet Service Providers and their reliable transmission of data packets. Therefore, service differentiation and its reliable delivery must be enforced on a business level through the introduction of service contracts between service providers and their customers. However, compliance with such service contracts is the crucial point that decides about successful improvement of the service delivery process. For that reason, an agent-based monitoring framework has been developed and introduced enabling the use of mobile agents to monitor compliance with contractual agreements between service providers and service customers. This framework describes the setup and the functionality of different kinds of mobile agents that allow monitoring of service contracts across domains of multiple service providers.