Rich interaction in the digital library
Communications of the ACM
Going digital: a look at assumptions underlying digital libraries
Communications of the ACM
Journal of the American Society for Information Science - Special issue: electronic publishing
Web-based collaborative library research
DL '97 Proceedings of the second ACM international conference on Digital libraries
Information ecologies: using technology with heart
Information ecologies: using technology with heart
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Revised Papers from the Second Kyoto Workshop on Digital Cities II, Computational and Sociological Approaches
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Libraries are hubs for social and intellectual interactions in communities and organizations. Virtual libraries should serve the same purpose. In this paper an online library is described that places knowledge sharing and community building at the core of its design. The library system supports personal web sites that are visible to the entire community. Personal topic profiles for library research services, information services choices, and collaborative research requests provide people with views of each others' activities and interests. Collaboration and interest-matching tools help people to share knowledge and to form special interest communities. The paper also discusses design features necessary for building community in virtual situations: semantically-rich places, perspective and identity, interaction opportunities, and facilitators.