Inferring domain plans in question-answering
Inferring domain plans in question-answering
User modeling in UC, the UNIX consultant
CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Tailoring object descriptions to a user's level of expertise
Computational Linguistics - Special issue on user modeling
Understanding editorial text: a computer model of argument comprehension
Understanding editorial text: a computer model of argument comprehension
Talking to UNIX in English: an overview of UC
Communications of the ACM
Explanation Patterns: Understanding Mechanical and Creatively
Explanation Patterns: Understanding Mechanical and Creatively
In-Depth Understanding: A Computer Model of Integrated Processing for Narrative Comprehension
In-Depth Understanding: A Computer Model of Integrated Processing for Narrative Comprehension
UC -- A Progress Report
Script application: computer understanding of newspaper stories.
Script application: computer understanding of newspaper stories.
Understanding goal-based stories.
Understanding goal-based stories.
A model of plan inference that distinguishes between the beliefs of actors and observers
ACL '86 Proceedings of the 24th annual meeting on Association for Computational Linguistics
Tailoring object descriptions to a user's level of expertise
Computational Linguistics - Special issue on user modeling
Plan Realization for Complex Command Interaction in the UNIX Help Domain
Artificial Intelligence Review - special issue on intelligent help systems for Unix part II: planning and knowledge representation
Using Justification Patterns to Advise Novice UNIX Users
Artificial Intelligence Review - Special issue on intelligent help systems for Unix part III: natural language dialogue
A Computational Mechanism for Initiative in Answer Generation
User Modeling and User-Adapted Interaction
Techniques for Plan Recognition
User Modeling and User-Adapted Interaction
Arguing about planning alternatives
COLING '92 Proceedings of the 14th conference on Computational linguistics - Volume 3
Arguing about planning alternatives
COLING '92 Proceedings of the 14th conference on Computational linguistics - Volume 3
The correction machine: formulating explanations for user misconceptions
IJCAI'89 Proceedings of the 11th international joint conference on Artificial intelligence - Volume 1
Resolving plan ambiguity for cooperative response generation
IJCAI'91 Proceedings of the 12th international joint conference on Artificial intelligence - Volume 2
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This paper discusses the problem of recognizing and responding to plan-oriented misconceptions in advice-seeking dialogs, concentrating on the problems of novice computer users. A cooperative response is one that not only corrects the user's mistaken belief, but also addresses the missing or mistaken user beliefs that led to it. Responding appropriately to a potentially incorrect user belief is presented as a process of 1. checking whether the advisor holds the user's belief; 2. confirming the belief as a misconception by finding an explanation for why the advisor does not hold this belief; 3. detecting the mistaken beliefs underlying the misconception by trying to explain why the user holds the incorrect belief, and 4. providing these explanations to the user. An explanation is shown to correspond to a set of advisor beliefs, and searching for an explanation to proving whether various abstract configurations of advisor beliefs hold. A taxonomy of domain-independent explanations for potential user misconceptions involving plan applicability conditions, preconditions, and effects is presented.