Evaluating text categorization
HLT '91 Proceedings of the workshop on Speech and Natural Language
A comparison of classifiers and document representations for the routing problem
SIGIR '95 Proceedings of the 18th annual international ACM SIGIR conference on Research and development in information retrieval
A re-examination of text categorization methods
Proceedings of the 22nd annual international ACM SIGIR conference on Research and development in information retrieval
An introduction to support Vector Machines: and other kernel-based learning methods
An introduction to support Vector Machines: and other kernel-based learning methods
Data mining: concepts and techniques
Data mining: concepts and techniques
An Evaluation of Statistical Approaches to Text Categorization
Information Retrieval
Modern Information Retrieval
Maximizing Text-Mining Performance
IEEE Intelligent Systems
Text Categorization with Suport Vector Machines: Learning with Many Relevant Features
ECML '98 Proceedings of the 10th European Conference on Machine Learning
A Comparative Study on Feature Selection in Text Categorization
ICML '97 Proceedings of the Fourteenth International Conference on Machine Learning
Detecting Concept Drift with Support Vector Machines
ICML '00 Proceedings of the Seventeenth International Conference on Machine Learning
Applying an existing machine learning algorithm to text categorization
Connectionist, Statistical, and Symbolic Approaches to Learning for Natural Language Processing
Feature selection and feature extraction for text categorization
HLT '91 Proceedings of the workshop on Speech and Natural Language
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More and more people rely on e-mails rather than postal letters to communicate each other. Although e-mails are more convenient, letters still have many nice features. The ability to handle "anonymous recipient" is one of them. This research aims to develop a software agent that performs the routing task as human beings for the anonymous recipient e-mails. The software agent named "TWIMC (To Whom It May Concern)" receives anonymous recipient e-mails, analyze it, and then routes the e-mail to the mostly qualified person (i.e., e-mail account) inside the organization. The machine learning and automatic text categorization (ATC) techniques are applied for the task. We view each e-mail account as a category (or class) of ATC. Everyday e-mail collections for each e-mail account provide an excellent source of training data. The experiment shows the high possibility that TWIMC could be deployed in the real world.