Communication Flow Expressions in a Notification and Response System

  • Authors:

  • Joann J. Ordille;Thomas Petsche

  • Affiliations:

  • -;-

  • Venue:
  • TES '02 Proceedings of the Third International Workshop on Technologies for E-Services
  • Year:
  • 2002

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Abstract

We introduce communication flow expressions (CFEs), a general technique for specifying the who, how, when and where of communication. CFEs use a three-value logic including some new logical primitives that are useful in supporting communication. CFEs integrate the communication requirements of applications with the communication preferences of users. We describe the first application of CFEs in the Avaya Xui Notification and Response System.