An Extendable Natural Language Interface to a Consumer Service Database

Authors:
Petr Pp Kubon;Fred Popowich;Gordon Tisher
Affiliations:
-;-;-
Venue:
AI '00 Proceedings of the 13th Biennial Conference of the Canadian Society on Computational Studies of Intelligence: Advances in Artificial Intelligence
Year:
2000

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Abstract

A natural language interface to a consumer service provider database is presented. While natural language interfaces to applications are becoming more common, they are generally not very robust. We present an approach that addresses three specific issues related to robustness. We describe an approach for dealing with underspecified queries, for processing queries that require some limited form of inference, and for handling queries involving synonyms.