Agents that reduce work and information overload
Communications of the ACM
The role of emotion in believable agents
Communications of the ACM
Collaborative interface agents
AAAI '94 Proceedings of the twelfth national conference on Artificial intelligence (vol. 1)
Affective computing
Integrating reactive and scripted behaviors in a life-like presentation agent
AGENTS '98 Proceedings of the second international conference on Autonomous agents
ECMAST '97 Proceedings of the Second European Conference on Multimedia Applications, Services and Techniques
Affect-Adaptive User Interface
Proceedings of HCI International (the 8th International Conference on Human-Computer Interaction) on Human-Computer Interaction: Ergonomics and User Interfaces-Volume I - Volume I
Vincent, an Autonomous Pedagogical Agent for On-the-Job Training
ITS '98 Proceedings of the 4th International Conference on Intelligent Tutoring Systems
Using the affective reasoner to support social simulations
IJCAI'93 Proceedings of the 13th international joint conference on Artifical intelligence - Volume 1
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The research presented explores a new paradigm for human-computer interaction with electronic retailing applications. A paradigm that deploys face-to-face interaction with intelligent, visual, lifelike, multimodal conversational agents, which take on the role of electronic sales assistants. This paper discusses the motivations for enriching current e-commerce application interfaces with multi-modal interface agents and discusses the technical development issues they raise, as realised in the MAPPA (EU project EP28831) system architecture design and development.The paper addresses three distinct components of an overall framework for developing lifelike, multi-modal agents for real-time and dynamic applications: Knowledge Representation and Manipulation, Grounded Affect Models, and the convergence of both into support for multimedia visualisation of lifelike, social behaviour. The research presents a novel specification for such a medium and a functional agent-based system scenario (e-commerce) that is implemented with it. Setting forth a framework for building multi-modal interface agents and yielding a conversational form of human-machine interaction, which may have potential for shaping tomorrows interface to the world of e-commerce.