Management-Oriented Models of Business Processes

  • Authors:
  • Anastasia Pagnoni Holt

  • Affiliations:
  • -

  • Venue:
  • Business Process Management, Models, Techniques, and Empirical Studies
  • Year:
  • 2000

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Abstract

This contribution addresses the relevance of Petri nets to the management of business processes in a general way. It is organized in three steps: (a) sorting out business processes are suitable to being represented by means of Petri nets; (b) setting up a comprehensive list of the typical questions a management-oriented model should help answer; (c) suggesting ways to answer questions in (b) for business processes sorted out in (a) by means of Petri net-based methods. In particular, we discuss how to obtain such answers by grafting algorithms of applied mathematics onto Petri net models. As a demonstration, a specific business problem--decision-making over alternative plan executions characterized by fuzzy properties--is worked out.