A programming system for the development of TINA services
ICODP/ICDP '97 Proceedings of the IFIP/IEEE international conference on Open distributed processing and distributed platforms
System support for object groups
Proceedings of the 13th ACM SIGPLAN conference on Object-oriented programming, systems, languages, and applications
Agent technology for the UMTS VHE concept
WOWMOM '98 Proceedings of the 1st ACM international workshop on Wireless mobile multimedia
Adaptive Object-Oriented Software: The Demeter Method with Propagation Patterns
Adaptive Object-Oriented Software: The Demeter Method with Propagation Patterns
A Model for Designing Adaptable Software Components
COMPSAC '98 Proceedings of the 22nd International Computer Software and Applications Conference
Models, Formalisms and Methods for Object-Oriented Distributed Computing (ECOOP Workshop)
ECOOP '97 Proceedings of the Workshops on Object-Oriented Technology
New applications of broadband networks: a vision based on the state of the art in networking
BC '98 Proceedings of the IFIP TC6/WG6.2 Fourth International Conference on Broadband Communications: The future of telecommunications
Configuration Management for Highly-Customizable Services
CDS '98 Proceedings of the International Conference on Configurable Distributed Systems
Intelligent agents: an emerging technology for next generation telecommunications?
INFOCOM'96 Proceedings of the Fifteenth annual joint conference of the IEEE computer and communications societies conference on The conference on computer communications - Volume 2
Interactive multimedia services to residential users
IEEE Communications Magazine
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This paper deals with telecommunication service customization, i.e., the capabilities to accommodate services to the user's requirements and preferences. We tackle a perception of this topic through Internet, IN, TINA, UMTS cases and paradigms. The generic patterns and typical deficiencies are identified. We propose several novel models with ascending customization degrees which reflect the share-out of intelligence between users (customers) and service support systems, as well as ever growing user involvement in service customization process. The proposed levels encompass service options, tailored service composition, dynamic customization based on component (service facet) groups, and active services. We discuss the mechanisms for the suggested customization levels.