A comparison of classifiers and document representations for the routing problem
SIGIR '95 Proceedings of the 18th annual international ACM SIGIR conference on Research and development in information retrieval
A re-examination of text categorization methods
Proceedings of the 22nd annual international ACM SIGIR conference on Research and development in information retrieval
An introduction to support Vector Machines: and other kernel-based learning methods
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An Evaluation of Statistical Approaches to Text Categorization
Information Retrieval
Machine Learning
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ECML '98 Proceedings of the 10th European Conference on Machine Learning
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ICML '00 Proceedings of the Seventeenth International Conference on Machine Learning
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Connectionist, Statistical, and Symbolic Approaches to Learning for Natural Language Processing
Learning Classifier Systems, From Foundations to Applications
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PAKDD '01 Proceedings of the 5th Pacific-Asia Conference on Knowledge Discovery and Data Mining
Learning concept classification rules using genetic algorithms
IJCAI'91 Proceedings of the 12th international joint conference on Artificial intelligence - Volume 2
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More and more people rely on e-mails rather than postal letters to communicate to each other. Although e-mails are more convenient, letters still have many positive features. The ability to handle "anonymous recipient" is one of them. This paper proposes a software agent that performs the routing task as human beings for the anonymous recipient e-mails. The software agent named "TWIMC (To Whom It May Concern)" receives anonymous recipient e-mails, analyze it, and then routes the e-mail to the mostly qualified person (i.e., email account) inside the organization. The agent employs the Set-oriented Classifier System (SCS) that is a genetic algorithm classifier that uses set representation internally. The comparison of SCS with the Support Vector Machine (SVM) shows that the SCS outperforms SVM under noisy environment.