Extracting User Profiles from E-mails Using the Set-Oriented Classifier

  • Authors:
  • Sebon Ku;Bogju Lee;Eunyong Ha

  • Affiliations:
  • -;-;-

  • Venue:
  • PRICAI '02 Proceedings of the 7th Pacific Rim International Conference on Artificial Intelligence: Trends in Artificial Intelligence
  • Year:
  • 2002

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Abstract

More and more people rely on e-mails rather than postal letters to communicate to each other. Although e-mails are more convenient, letters still have many positive features. The ability to handle "anonymous recipient" is one of them. This paper proposes a software agent that performs the routing task as human beings for the anonymous recipient e-mails. The software agent named "TWIMC (To Whom It May Concern)" receives anonymous recipient e-mails, analyze it, and then routes the e-mail to the mostly qualified person (i.e., email account) inside the organization. The agent employs the Set-oriented Classifier System (SCS) that is a genetic algorithm classifier that uses set representation internally. The comparison of SCS with the Support Vector Machine (SVM) shows that the SCS outperforms SVM under noisy environment.